🛡️ Zero Tolerance Policy
Nookly has a zero-tolerance policy for child sexual abuse and exploitation. We are committed to protecting minors and preventing any form of child exploitation on our platform.
🚨 EMERGENCY REPORTING
If you suspect child sexual abuse or exploitation, report immediately:
National Center for Missing & Exploited Children (NCMEC): 1-800-THE-LOST (1-800-843-5678)
CyberTipline: www.cybertipline.org
1. Policy Statement
Nookly is committed to creating a safe environment for all users and has a zero-tolerance policy for child sexual abuse and exploitation (CSAE). We strictly prohibit any content, behavior, or activity that involves or promotes the sexual exploitation of minors.
Key Principles:
- Zero tolerance for any form of child sexual abuse or exploitation
- Immediate reporting to law enforcement and relevant authorities
- Comprehensive content moderation and detection systems
- User education and awareness programs
- Regular policy review and updates
2. Age Verification and Protection
2.1 Minimum Age Requirement
Nookly is strictly for users aged 18 and above. We implement multiple layers of age verification:
- Date of Birth Verification: All users must provide a valid date of birth during registration
- Age Calculation: Automatic verification that users are 18+ years old
- Photo ID Verification: Required for suspicious accounts or when age is questioned
- Continuous Monitoring: Ongoing verification to prevent underage access
2.2 Underage User Detection
- Automated systems detect potential underage users
- User reporting system for suspected underage accounts
- Immediate account suspension pending verification
- Mandatory photo ID verification for age disputes
3. Content Moderation and Detection
3.1 Automated Detection Systems
- AI-Powered Image Analysis: Detects inappropriate content, including potential CSAE material
- Text Content Filtering: Identifies suspicious language and grooming behavior
- Behavioral Analysis: Monitors user patterns for suspicious activity
- Keyword Detection: Filters prohibited terms and phrases
3.2 Manual Review Process
- Trained human moderators review flagged content
- 24/7 monitoring for immediate response to serious reports
- Escalation protocols for potential CSAE cases
- Regular training on CSAE detection and reporting
3.3 Prohibited Content
The following content is strictly prohibited:
- Any depiction of minors in sexual contexts
- Grooming behavior or attempts to exploit minors
- Requests for sexual content from minors
- Sharing of personal information of minors
- Any content that promotes or facilitates CSAE
4. Reporting and Response Procedures
4.1 User Reporting
Users can report suspected CSAE through multiple channels:
- In-App Reporting: One-tap reporting from any profile or message
- Email Reporting: Direct email to our safety team
- Emergency Hotline: 24/7 emergency reporting line
- Anonymous Reporting: Option to report without revealing identity
4.2 Response Timeline
Immediate Response (0-2 hours):
- Account suspension for suspected CSAE cases
- Content removal and preservation for investigation
- Initial assessment by safety team
Within 24 Hours:
- Law enforcement notification for confirmed cases
- NCMEC CyberTipline reporting
- Evidence preservation and documentation
4.3 Law Enforcement Cooperation
- Immediate cooperation with law enforcement investigations
- Preservation of all relevant data and evidence
- Provision of user information as legally required
- Regular communication with authorities
5. Prevention and Education
5.1 User Education
- Safety Guidelines: Comprehensive safety tips and best practices
- Warning Signs: Education about grooming behavior and red flags
- Reporting Instructions: Clear guidance on how to report suspicious activity
- Age Verification: Information about our age verification processes
5.2 Staff Training
- Regular CSAE detection training for all staff
- Law enforcement collaboration training
- Psychological support for content moderators
- Updated training on emerging threats and trends
5.3 Technology and Tools
- Advanced AI detection systems
- Regular system updates and improvements
- Collaboration with industry experts and organizations
- Investment in cutting-edge detection technology
6. Legal Compliance and Cooperation
6.1 Legal Framework
- Compliance with all applicable laws and regulations
- Cooperation with international law enforcement
- Adherence to platform safety standards
- Regular legal review of policies and procedures
6.2 Industry Collaboration
- Partnership with NCMEC and similar organizations
- Participation in industry safety initiatives
- Information sharing with other platforms (as legally permitted)
- Support for legislative efforts to combat CSAE
7. Policy Enforcement and Consequences
7.1 Account Actions
- Immediate Suspension: Any suspected CSAE activity results in immediate account suspension
- Permanent Ban: Confirmed CSAE cases result in permanent account termination
- Device Banning: Prevention of future account creation from same device
- IP Blocking: Blocking of IP addresses associated with CSAE activity
7.2 Legal Consequences
- Immediate reporting to law enforcement
- Cooperation with criminal investigations
- Provision of evidence for prosecution
- Support for victim assistance programs
8. Policy Review and Updates
- Regular review of CSAE policies and procedures
- Updates based on emerging threats and technology
- Incorporation of industry best practices
- User feedback integration
- Annual policy effectiveness assessment
Legal Notice: This CSAE policy is designed to comply with international laws and regulations regarding child protection. Nookly reserves the right to modify this policy as needed to maintain compliance with legal requirements and industry best practices. All users are responsible for understanding and adhering to this policy.